When they come knocking…

Do you hide, or do you answer the door for door-to-door salespeople?

Many households do not have someone home during the day, and the emergence of doorbell cameras allows you to screen visitors without opening your door to a “stranger.” Unfortunately, as a result, some door-to-door sales reps may be more aggressive or less than ethical with those answering the door.

At Holmes Security Systems, we do not use the “door knocker” tactic. Our sales reps and technicians will ALWAYS have an appointment. So do not be fooled by someone stating they are there to update your alarm if they do not have an appointment. Holmes has been a part of the community since 1908 — You can call us 24/7, 365 days a year, and reach a live and local person at 910-483-1196; we would be happy to confirm if a salesperson or technician at your door works for us.

We realize that not all door-to-door salespeople are deceitful, but we caution all homeowners to keep their family’s safety top of mind when someone without an appointment shows up on your doorstep. 

Here are a few safety tips when there is an unexpected knock at your door

• Do not just open the door – screen it first
  • Use your doorbell camera to see/speak to whomever it is before opening the door. 
  • Use your peephole if you do not know the person on the other side only communicate through the door
•  If someone catches you outside working on the lawn or arriving home, ask them to provide you with official identification from their company. If it is a company you are unfamiliar with, let them know you want to research before engaging in conversation – ask them to leave literature and a business card. If they do not have either of those things that in itself is telling, ask them to leave your property. 
• Be aware of the time of day. In the Summer, it may be light outside at 8 p.m., but that does not justify a salesperson popping by.
• Do not give personal information out.

If you decide to give a door-to-door salesperson time to talk to you; remember

• You are in charge: do not allow them to make you feel pressured or intimidated. 
• You can ask them to schedule an appointment or leave.
• You have the right to think about things.
• You always have the right to say NO.  
• If you ask them to leave and they will not, do not hesitate to contact law enforcement.

Also, bear in mind that if you made a purchase from a door-to-door salesperson and feel as though you were pressured, in some instances, North Carolina and Federal law gives you the right to cancel certain transactions within three days.

#TheresNoPlaceLikeHolmes