Holmes has the only Eastern NC, TMA Five Diamond Monitoring Center.

March 13, 2024

Holmes Security Systems was once again recognized with the TMA Five Diamond Monitoring Center Designation.

Lindsay Voldarski in the Central Monitoring Center

The Monitoring Association (TMA) is pleased to announce that Holmes Security Systems, with offices in Fayetteville and Wilmington, North Carolina, has renewed the prestigious “TMA Five Diamond Monitoring Center” designation. This designation is granted annually to monitoring centers that satisfy all the requirements of the “five points of excellence”: 

Commitment to ongoing job-related education and testing by having 100% of its monitoring center operators certified using the TMA online training series on industry best practices. 

TMA’s Five Diamond designation means that a monitoring company has demonstrated exceptionally high responsibility to their local community and customers by investing time, money, and commitment to quality operator training. Operators serve as the life-saving link between residential or business properties and the police, fire, and emergency services in local areas. The TMA Monitoring Center Operator course covers virtually all phases of monitoring center communications with customers, police, fire, and emergency services communications centers. To achieve the Five Diamond designation, every operator must not only pass the course and recertify every three years but demonstrate the following:

Holmes Security Systems is proud to have the only UL-listed Five Diamond central monitoring station in Eastern NC that provides 24/7/365 peace of mind and exceptional customer service to Residential and Commercial clients.

For more information, call 910-483-1196

Fayetteville Office
407 Ray Avenue
Fayetteville, NC 28301

Phone: 910-483-1196


Mailing Address
PO Box 2977
Fayetteville, NC 28302-2977

Wilmington Office
109 Hinton Ave., Suite 12
Wilmington, NC 28403

Phone: 910-793-4181

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