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AT&T Cellular Outage

Last night, March 19, AT&T experienced a wide-spread nationwide cellular outage that affected security customers everywhere including our customers here in southeastern North Carolina.  While it was a short lived problem, it created a lot of confusion.  Many of our customers who’s security system communicates via a GSM (AT&T) radio, were awakened by beeping coming from their keypad.  The problem was easily rectified by clearing the trouble notification by entering the four digit alarm code.  While this was a rare occurrence, problems like this sometimes happen.  In the future, should you hear beeping from your keypad, or if you get a “BF” trouble signal on your keypad’s display, simply reset your system by entering your 4 digit code, or your 4 digit code and “off”.  If this doesn’t rectify the problem, always feel free to call our office.  Our own local, 5 Diamond Rated Central Station is open for you 24 hours a day, 365 days a year.  Thank you for trusting us with your security needs!

Holmes Security Systems, Security Control Equipment & System Monitors, Fayetteville, NC