Employment Opportunities

Central Station Operator

Full Time & Part-Time (24-32 hours) openings are available.  Our Fayetteville, NC location is seeking a motivated, effective communicator, efficient multi-tasker eager to learn various tasks related to our operations and become part of our UL Listed, 5-diamond, Central Monitoring Station Team.

Knowledge and Experience We Need:

• Proven experience with customer service
• Skilled in the ability to use computers and learn new software
• Proficient in Microsoft Office Suite
• Ability to monitor and dispatch proper authorities to residential and commercial customers, assist customers with alarm issues, monitor the computer for alarm signals, respond to incoming calls, placing outgoing calls to verify alarms, all while accurately documenting information, filing, and administrative duties
• Exceptional organizational and time management skills
• Strong work ethic; team player with a positive attitude
• Strong analytical mindset
• Effective and professional communication and collaboration skills with both customers and co-workers with an ability to offer a reassuring and calm demeanor to customers, 911 dispatchers, and first responders during residential and commercial burglar and life safety events

Employment Requirements: 

• North Carolina Driver’s License
• Pre-employment and Random Drug Screening
• Criminal Background Check

Our central station operates 24 hours a day, seven days a week, 365 days a year. Therefore, the right candidate will have flexible hours of availability.

Benefits include Health, dental, and life insurance after completion of 90 days of employment and 401k eligibility after 12 months. Competitive pay with bi-weekly payments via direct deposit.

Please submit your completed application for employment and resume (if applicable) to employment@holmeselectricsecurity.com, with the subject line Central Station Operator, or drop it off at 407 Ray Avenue, Fayetteville. No phone inquiries, please.

Click here to download/print our employment application.

Holmes Electric, Inc. was founded in 1908 by Oliver Wendell Holmes and now operates as Holmes Security Systems. The company has grown to become the area’s leader in security sales and central station monitoring. If you are an individual who values your work, wants to perform with a team of like-minded individuals, and sees your customers genuinely satisfied, you may be a match for our team.

We strive to treat every customer exceptionally well with personal service and a hometown touch. Our continued success for Holmes Security Systems is due to the quality of service offered to our clients, which is the origin of our tagline, “There’s No Place Like Holmes!”

Installation Technicians

Immediate openings available for experienced lead technicians in

• Morehead City/Jacksonville, NC
• Wilmington, NC
• Fayetteville, NC

 

Job Overview

Holmes Security Systems is a leader in the residential and commercial security industry. Our roots date to 1908, when our founder O.H. Holmes installed trolley lines along Hay Street in downtown Fayetteville. Today, the company has expanded with offices in Fayetteville and Wilmington, narrowing its focus to security solutions. We pride ourselves on being local, providing state-of-the-art equipment and superior customer service. In addition, we are hiring team players to join our team. If you thrive on a winning team that cares about its community, then Holmes Security Systems could be the place for you.

 Responsibilities 

• Install and service security systems, fire alarms, and camera systems.
• Educate the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Fill out detailed reports via iPad and keep records on services that have been performed
• Maintain a safe and clean work environment.
• Be a team member and work well with others.

 Qualifications 

• Ability to install, repair, service, test, and troubleshoot systems
• Ability to use tools and basic knowledge of electrical circuits
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Must be able to meet the physical requirements of the job, which include bending, lifting heavy equipment, climbing, crawling, and working in confined spaces
• NC Driver’s license and reliable transportation
• NO criminal record and ability to pass background and drug screening
• Be able to get registered with the NC alarm system license board.
• NC electrical license is a plus but not a requirement.
• Prior experience is a benefit.

Company benefits include paid time off, health & dental insurance, 401k retirement, and other benefits.  Apply by completing this application and sending to employment@holmeselectricsecurity.com

Application

Click here to download/print our employment application