Employment Opportunities

Central Station Operators

Full Time & Part-Time (24-32 hours) openings are available. Our Fayetteville, NC location is seeking a motivated, effective communicator, efficient multi-tasker eager to learn various tasks related to our operations and become part of our UL Listed, 5-diamond, Central Monitoring Station Team.

Knowledge and Experience We Need:

Proven experience with customer service
Skilled in the ability to use computers and learn new software
Proficient in Microsoft Office Suite
Ability to monitor and dispatch proper authorities to residential and commercial customers, assist customers with alarm issues, monitor the computer for alarm signals, respond to incoming calls, placing outgoing calls to verify alarms, all while accurately documenting information, filing, and administrative duties
Exceptional organizational and time management skills
Strong work ethic; team player with a positive attitude
Strong analytical mindset
Effective and professional communication and collaboration skills with both customers and co-workers with an ability to offer a reassuring and calm demeanor to customers, 911 dispatchers, and first responders during residential and commercial burglar and life safety events

Employment Requirements:

North Carolina Driver’s License
Pre-employment and Random Drug Screening
Criminal Background Check

Our central station operates 24 hours a day, seven days a week, 365 days a year. Therefore, the right candidate will have flexible hours of availability.

Benefits include Health, dental, and life insurance after completion of 90 days of employment and 401k eligibility after 12 months. Competitive pay with bi-weekly payments via direct deposit.

Please submit your completed application for employment and resume (if applicable) to employment@holmeselectricsecurity.com, with the subject line Central Station Operator, or drop it off at 407 Ray Avenue, Fayetteville. No phone inquiries, please.

Click here to download/print our employment application.

Holmes Electric, Inc. was founded in 1908 by Oliver Wendell Holmes and now operates as Holmes Security Systems. The company has grown to become the area’s leader in security sales and central station monitoring. If you are an individual who values your work, wants to perform with a team of like-minded individuals, and sees your customers genuinely satisfied, you may be a match for our team.

We strive to treat every customer exceptionally well with personal service and a hometown touch. Our continued success for Holmes Security Systems is due to the quality of service offered to our clients, which is the origin of our tagline, “There’s No Place Like Holmes!”

Inside Sales Executive (Life Safety & Security Consultant)

Overview:

Holmes Security Systems is a locally owned and operated company with roots dating back to 1908. We are Eastern NC’s premier residential & security, life safety & automation company. We are looking for professional Outside Sales Executives (Life Safety & Security Consultants) to join our growing team in Fayetteville, NC & Wilmington, NC! If hired, you will be one of the faces of our company, carrying out our mission to provide peace of mind and life safety through innovative technology and exceptional services.

Summary:

The ideal candidates will have a proven track record of success in sales, be highly motivated and driven, and have a passion for helping individuals design security and life safety systems for their homes and businesses.

Responsibilities:

Generate new leads and qualify prospects to exceed your goals
Develop and maintain strong relationships with customers
Close sales and achieve sales goals
Provide exceptional customer service
Stay up-to-date on industry trends, technology, and products
Achieve/Surpass goals
Maintain and organize leads/prospects and manage time efficiently
Collaborate with manager and teammates to ensure success as an individual and as a team
Immerse yourself in the community and local organizations

Qualifications:

Strong communication and interpersonal skills
Ability to work independently and as part of a team
Strong work ethic and drive
Proficiency in MS Office
Computer Savvy
2+ years of sales experience preferred, but we are willing to train

Benefits:

Competitive salary + uncapped commission and monthly gas stipend
Comprehensive benefits package
Fun and rewarding work environment

If you are a driven salesperson passionate about helping people, we encourage you to apply today! Send your resume and cover letter to employment@holmeselectricsecurity.com with the subject – “The Salesperson you are looking for”

All applicants should have an NC Driver’s license and reliable transportation, with NO criminal record.

Installation Technicians

Immediate openings are available for experienced and entry-level technicians in Fayetteville, NC

Overview

Holmes Security Systems is a leader in the residential and commercial security industry. Our roots date to 1908 when our founder O.H. Holmes installed trolley lines along Hay Street in downtown Fayetteville. Today, the company has expanded with offices in Fayetteville and Wilmington, narrowing its focus to security solutions. We pride ourselves on being local, providing state-of-the-art equipment and superior customer service. In addition, we are hiring team players to join our team. If you thrive on a winning team that cares about its community, then Holmes Security Systems could be the place for you.

Responsibilities

Install and service security systems, fire alarms, and camera systems.
Educate the client on how to use and maintain their device
Perform maintenance and provide customer support
Diagnose problems and come up with solutions to repair them
Fill out detailed reports via iPad and keep records on services that have been performed
Maintain a safe and clean work environment.
Be a team member and work well with others.

Qualifications

Ability to install, repair, service, test, and troubleshoot systems
Ability to use tools and basic knowledge of electrical circuits
Excellent communication, interpersonal and diagnostic skills
Working knowledge of the equipment needed for the job
Ability to work independently without much supervision
Must be able to meet the physical requirements of the job, which include bending, lifting heavy equipment, climbing, crawling, and working in confined spaces
NC Driver’s license and reliable transportation
NO criminal record and ability to pass background and drug screening
Be able to get registered with the NC alarm system license board.
NC electrical license is a plus but not a requirement.
Prior experience is a benefit.

Company benefits include paid time off, health & dental insurance, 401k retirement, and other benefits. Apply by completing this application and sending to employment@holmeselectricsecurity.com

Application

Click here to download/print our employment application

Once completed, you can submit one of the following ways

Email to
Employment@HolmesElectricSecurity.com

Mail to:
Job Applicant
Holmes Security Systems
PO BOX 2977
Fayetteville, NC 28302-2977

Deliver to one of our offices
Fayetteville: 407 Ray Avenue
Wilmington: 109 Hinton Ave., #12