127 Hay Street
Fayetteville, NC 28301
Holmes Electric, Inc. was founded in 1908 by Oliver Wendell Holmes and now Holmes Security Systems, a division of Holmes Electric, Inc., has grown to become the area’s leader in security sales and central station monitoring.
If you are an individual who values your work, wants to perform with a team of like-minded individuals and see your customers genuinely satisfied, you may be a match for our team. At Holmes, we strive to treat every customer with high quality, personal service, with a hometown touch. Our continued success for Holmes Security Systems is due to the quality of service offered to our clients, which is the origin of our tag line, “There’s No Place Like Holmes!” Our Fayetteville, NC location is seeking a motivated, effective communicator, efficient multi-tasker eager to learn an array of tasks related to our operations, to become a part of our UL Listed, Central Station Team.
Knowledge and Experience We Need:
Proven experience with customer service
Ability to monitor and dispatch proper authorities to residential and commercial customers, assisting customers with alarm issues, monitoring the computer for alarm signals, responding to incoming calls, placing outgoing calls to verify alarms, all while accurately documenting information, filing and administrative duties
Exceptional organizational and time management skills
Strong work ethic; team player with a positive attitude
Strong analytical mindset
Effective and professional communication and collaboration skills with both customers and co-workers with the ability to offer a reassuring and calm demeanor to customers, 911 dispatchers, and first responders during residential and commercial burglar and life safety events
Microsoft Office Suite
Employment Requirements: North Carolina Driver’s License, Pre-employment and Random Drug Screening, Criminal Background Check
Central Station operates 24 hours a day, 7 days a week, 365 days a year. The Candidate must have flexible hours of availability.
Full time position with the availability of a benefits package (health, dental, and life insurance) after completion of 90 days of employment and 401k eligibility after 12 months of employment. Competitive pay available with payment via direct deposit bi-weekly.
Please submit your completed application for employment and resume (if applicable) to email@example.com, with the subject line Central Station Operator. No in person or phone inquiries please.
Experienced and entry level positions. Immediate openings, will train. NCDL and drug screening required. Absolutely no criminal record. We offer Benefit package, 401k retirement. Excellent pay. Apply in person at Holmes Electric Security Systems, 127 Hay Street, Fayetteville.
Willing to crawl under house, climb in attics, and climb ladders
Must have a clean criminal record
Applicant needs a NC Drivers License
Company benefits to include health & dental insurance and 401k opportunities
Typical work week Monday – Friday, 8:30 – 5:30, some overtime may be required